United Bank Card of San Diego 1-800-527-0774  

Contact United Bank Card

We stand behind our service and products and to that end, we encourage all users, be they prospective or existing customers, to ask us directly if they have any questions about our service.

Unlike many financial services and payment processing companies, we’re here for our customers and much prefer our members to be fully informed than not.

If you have a question or would just like more information before you join UBC, contact us using the information below.

Sales Department:
Merchant accounts, equipment sales/lease, statement analysis, rate quotes, application questions
sales@ubcsandiego.com
800-527-0774 phone

760-874-2809 fax

Customer Service Department:

Statement & billing questions, batch & deposit information, bank account changes, name changes, additional locations
service@unitedbankcard.com
800-201-0461 Option 2.

Technical Support Department
Terminal help desk, adding new card types, repairs
tech@unitedbankcard.com
800-632-1888 Option 6.

Shipping & Supplies
Paper, Ribbons, Imprinter Slips, Ink, supplies for your POS terminal
supplies@unitedbankcard.com
800-201-0461 x 113

Risk Management Department:
Please report any fraudulent sales, suspicious activity or sales that exceed your processing estimates
risk@unitedbankcard.com
800-201-0461 x 114

Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating a "Code 10" verification on suspicious transactions

CREDIT CARD COMPANIES
Visa/MasterCard: 800-944-1111 - Bank ID# 089900
American Express: 800-528-2121
Discover Card: 800-347-1111
Have your merchant numbers ready.

ACCEPT CREDIT CARD PAYMENTS TOMORROW
Whether you need a merchant account or already have an existing merchant account and are simply seeking a better rate, call United Bank Card today to speak with a sales representative or apply online for instant approval.

PRIVACY POLICY
United Bank Card is the sole owner of the information collected on this site. We only have access to and/or collect information that you voluntarily give us via phone, email, fax or online forms. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request to open a merchant account, lease equipment, obtain a payment gateway, and the like.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

SECURITY

We take the maximum precautions to protect your information. When you submit sensitive information via the website, email or fax, it is protected both online and offline.

If for any reason you believe that we are not abiding by this privacy and security policy, please contact us immediately.